Foxy Privacy Policy

  1. Introduction

    This Privacy Policy describes how MIMIRAI LABS (UK) LTD ("Mirai," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application, websites, and related services (collectively, the “Services”). By using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.

    This Policy applies globally, including to users in the European Economic Area (EEA), United Kingdom, United States (including California), and other jurisdictions.

  2. Information We Collect

    A. Information You Provide

    • Account Information: Email address, username, password, profile photo (optional).
    • Payment Data: Processed securely via third-party providers (e.g., Apple, Google) for in-app purchases and subscriptions.
    • User-Generated Content: Chat messages, interactions with AI characters, media uploads (e.g., voice notes, images), feedback.
    • Communication Data: Support requests, emails, and survey responses.
    • Optional Data: Demographics, preferences, and other information you choose to provide.

    B. Information Collected Automatically

    • Device Data: IP address, device identifiers (IDFA, GAID), OS version, app version, hardware model, and carrier.
    • Usage Data: App usage logs, timestamps, session length, interaction patterns, features used.
    • Location Data: General location inferred from IP address (not precise GPS unless explicitly permitted).
    • Cookies & Similar Technologies: Session cookies, persistent cookies, web beacons for analytics, functionality, and personalization.
    • Crash & Diagnostics Data: Error reports and performance metrics to improve stability.

    C. Information from Third Parties

    • Social Media Accounts: If you link a third-party account (e.g., Google, Apple, Facebook), we receive basic profile info as permitted.
    • Referrals: Data when another user refers you.
    • Analytics/Ad Partners: Limited data for aggregated insights and ad performance (if applicable).

  3. How We Use Your Information

    • Deliver and operate the Services.
    • Personalize your experience, including AI interactions.
    • Process payments and manage subscriptions.
    • Analyze usage patterns to improve the Services.
    • Train and improve AI models in anonymized and aggregated form.
    • Detect and prevent abuse, fraud, or illegal activities.
    • Comply with legal obligations and respond to legal requests.
    • Send important communications (e.g., policy updates, technical notices).
    • If applicable, deliver tailored marketing and promotions based on your preferences (opt-out options provided).

    We may combine data from different sources for these purposes.

  4. When We Share Your Information

    • Vendors & Service Providers: For hosting, analytics, payment processing, customer support, and AI model training.
    • Affiliates: For internal operations under strict confidentiality.
    • Legal & Regulatory: To comply with laws, legal processes, or protect rights, property, and safety.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
    • Advertising Partners: With opt-out controls, for tailored ads and campaign effectiveness tracking.
    • At Your Direction: When you share Foxy content, participate in public chats, or integrate with third-party services.
    • With Your Consent: In cases not covered above, we will seek your explicit consent.

  5. User Rights & Choices

    A. Your Controls

    • Profile Management: Update or delete your data in-app.
    • Marketing Communications: Opt-out via unsubscribe links in emails or app settings.
    • Cookies: Adjust preferences in your device settings or via browser controls.
    • Do Not Sell/Share My Data: Opt-out via in-app settings or by contacting us.
    • Access, Correct, Delete: Request your data or changes by contacting us.
    • Withdraw Consent: Revoke access via third-party settings.

    B. Regional Rights

    • EEA/UK (GDPR): Right to access, correct, delete, restrict, object, data portability, and lodge complaints.
    • California (CCPA/CPRA): Right to know, delete, correct, opt-out of sale/sharing, limit use of sensitive data.
    • Nevada: Opt-out of data sales (we do not currently sell personal data).

  6. Children's Privacy

    Foxy is not designed for or intended to be used by anyone under the age of 13...

  7. Data Security

    We take the protection of your personal information seriously and have implemented a comprehensive range of technical, administrative, and physical security measures...

  8. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy...

  9. International Data Transfers

    Foxy operates globally, and your personal data may be transferred to, stored in, or processed in countries outside of your country of residence...

  10. Third-Party Websites and Services

    Foxy may contain links to third-party websites, applications, or services that are not owned or controlled by us...

  11. Changes to This Privacy Policy

    We may update or revise this Privacy Policy periodically to reflect changes in our practices...

  12. Contact Us

    📧 [email protected]

    MIRAI LABS (UK) LTD
    Company Number: 16583240
    Phone: +44 20 3879 1763
    71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

    We aim to respond to all inquiries within 30 days. If you are a resident of the European Economic Area, United Kingdom, or other jurisdictions with formal data protection authorities, you also have the right to lodge a complaint with your local supervisory authority.